Terms & Conditions

These terms and conditions apply to all purchases made via the website of Mae & Rose Boutique, available at info@maeroseboutique.com.

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment

Orders are processed after full payment has been received. Available payment methods may differ by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery

Processing time: 1–3 business days
Shipping time: 3–7 business days (depending on destination)
Orders are shipped directly from our supplier.

5. Returns and Cancellations

Please refer to our separate Returns Policy for all applicable conditions.

6. Liability

We are not responsible for loss or damage during shipping if tracking information indicates that the package has been delivered. Customers must always carefully check the delivery address provided.

7. Intellectual Property

All content on our website (texts, photos, logos) is the property of Mae & Rose Boutique and may not be used without prior permission.

8. Complaints Procedure

Complaints may be submitted in writing via info@maeroseboutique.com. We aim to respond within 5 business days.

9. Governing Law

These terms and conditions are governed by Dutch law.